PRODUCT RECALL NOTICE
IMPORTANT SAFETY INFORMATION – TRAILING SOCKETS
Our Supplier is recalling a specific batch of pre-packed trailing sockets
due to a potential safety defect.
What is the issue?
A manufacturing fault in the crimping process in a recent shipment may cause the product to overheat during use.
In a small number of cases, the cable has melted under load, creating a risk of fire.
Which products are affected?
Product: Trailing Sockets (various lengths/outlets).
Brand: Rugged
Batch: The affected items were supplied as part of a September 2025 shipment.
Date Range Sold: September 2025 – 1st December
Part Numbers Affected:
272119, 272121, 272122, 272123, 272124, 272125, 272126, 272127, 272128 & 272130
If you purchased a trailing socket before September 2025, or after 1st December it is not affected by this recall.
What should customers do?
If you have purchased one of these trailing sockets during the period above:
Stop using it immediately.
Unplug it safely.
Return it to this store for a refund or replacement, no proof of purchase required.
What are we doing?
We are working with the supplier to remove all affected stock from sale
and are providing refunds or exchange to all customers. Safety is our top priority, and we apologise for any inconvenience this may cause.
Contact No.
If you require any further information, please contact 01-4404860
IMPORTANT SAFETY INFORMATION – TRAILING SOCKETS
Our Supplier is recalling a specific batch of pre-packed trailing sockets
due to a potential safety defect.
What is the issue?
A manufacturing fault in the crimping process in a recent shipment may cause the product to overheat during use.
In a small number of cases, the cable has melted under load, creating a risk of fire.
Which products are affected?
Product: Trailing Sockets (various lengths/outlets).
Brand: Rugged
Batch: The affected items were supplied as part of a September 2025 shipment.
Date Range Sold: September 2025 – 1st December
Part Numbers Affected:
272119, 272121, 272122, 272123, 272124, 272125, 272126, 272127, 272128 & 272130
If you purchased a trailing socket before September 2025, or after 1st December it is not affected by this recall.
What should customers do?
If you have purchased one of these trailing sockets during the period above:
Stop using it immediately.
Unplug it safely.
Return it to this store for a refund or replacement, no proof of purchase required.
What are we doing?
We are working with the supplier to remove all affected stock from sale
and are providing refunds or exchange to all customers. Safety is our top priority, and we apologise for any inconvenience this may cause.
Contact No.
If you require any further information, please contact 01-4404860